◆ provide your consent to us for processing your Personal Data for contacting purposes (in case you send us a request for information);
◆ provide your consent to us for processing your Personal Data for website utilization purposes;
◆ provide your consent to us for processing your Personal Data for the analysis of your actions in a game;
◆ and are deemed notified of such processing.
For the purposes hereof, the following terms shall have the following meanings:
“Account” - means the account that must be created to become a User and access the Services offered by StreamHERO and differentiate users from another;
“Personal Data” – means any data by which you as an individual can be identified, e.g., name, profile photo, date of birth, location data;
“Streamer” – means a User identified by its nickname (chosen by such User) in his or her Streamer Profile for the purpose of playing the video-game for which such a Streamer Profile has been created;
“Streamer Profile” - means the part of a User Account identifying such a User as an appropriate video-game streamer and created on the Platform for purposes of cybersport and video-gaming. Each Account of the same User may include more than one Streamer Profile, but each User may devote one Streamer Profile to one video-game only and only one Streamer Profile of the same User may be devoted to a certain video-game;
“Services” - all services related to and delivered by StreamHERO via the Platform;
“User” - any individual having created an Account on the Platform and using the Services.
When you create or modify your Account and Streamer Profile, when you use the Platform and the Services, including creation of a team for the game, when you provide the Personal Data directly to us by contacting customer support or otherwise communicating with us, we may collect the following data, which may contain Personal Data of you, but is not limited to:
◆ name, username, nickname;
◆ e-mail address;
◆ preferred language of speaking;
◆ city, region and state of inhabitancy;
◆ profile picture / avatar;
◆ date of birth;
◆ link to the Steam-platform;
◆ level of game-skill and role in appropriate video-game;
◆ your computer software and hardware in use;
◆ any other information, you choose to provide, or which may be required for the use of the Platform and the Services.
We will also collect the following general categories of data, which may contain also Personal Data:
◆ Transaction information: We collect transaction details related to your use of our Services, including the type of Service requested, date and time the Services were provided, amount charged, and other related transaction details. Please note, that we do not collect your payment details. Any payment you process for or due to our Platform or the Services use are made through a third-party payment system / aggregator we cooperate with; and only that third-party payment system / aggregator is the recipient of your payment details, which it gathers, deals with, stores and executes the payment procedure itself.
◆ Usage and preference information: We collect information about how you and other users interact with the Platform, preferences expressed, and settings chosen. In some cases, we do this by using cookies, web beacons and similar technologies that create and maintain unique identifiers.
◆ Device information: We may collect information about your hardware device, including, for example, the hardware model, operating system and version, software and file names and versions, preferred language, unique device identifier, advertising identifiers, serial number, device motion information and network information.
◆ Log data: When you interact with the Platform, we collect server logs, which may include information like the device IP address, operating system, access dates and times, features or pages viewed, system crashes and other system activity, type of browser, and the third-party websites or services you were using before interacting with the Platform or were proceeding from the Platform.
◆ Account information: To access and use the Platform and the Services, you shall register for an Account. When registering, you shall fill in all mandatory fields with accurate, current and complete information about yourself as prompted in the registration form, including those fields of the Streamer Profile registration form, and keep this information up to date. StreamHERO has the right to suspend or terminate your Account and refuse any and all use of the Platform and the Services if it suspects that your Account information is inaccurate, not current, incomplete or belongs to another person.
You agree to immediately notify StreamHERO of any unauthorized use of your password or username or any other breach of security.
Your Personal Data voluntarily provided to us must be true, permissible, accurate, and non-fraudulent. It is strictly forbidden to register or operate Account or Streamer Profile of any third person and the breach of such obligations may cause deletion of the Account or Streamer Profile by StreamHERO.
We may also receive information from other sources and combine that with information we collect through our Platform and Services. For example, if you choose to link your StreamHERO Account with a payment provider (e.g., Google Faq), messaging service or social media service (e.g., Facebook), or if you engage with a separate application or website that uses our API (or whose API we use), we may receive information about you or your connections from that website or application. Also, this kind of information may contain your Personal Data.
We will mainly perform the following processing actions with your Personal Data:
◆ and/or deleting.
We will use your Personal Data to:
◆ identify and authenticate Users, provide, maintain, and improve our Platform and our Services, including, for example, the provision of products and services you request (and send related information), develop new features, provide customer support, develop safety features, and issue software updates and administrative messages;
◆ perform internal operations, including, for example, to prevent fraud and abuse of our Services; to troubleshoot software bugs and operational problems; to conduct data analysis, testing, and research; and to monitor and analyse usage and activity trends;
◆ send you communications that we think will be interesting for you, including information about the Platform and the Services, promotions, news, and events of StreamHERO and other companies (including special offers and promotions), where permissible and according to local applicable laws; and to process contest, sweepstake, or other promotion entries and fulfil any related awards; we will send you such materials based on the procedures prescribed in clause 5 below;
◆ personalize, develop and improve the Services, including to provide or recommend features, content, social connections, referrals, and advertisements, marketing, lead generation, analytics, industry and market resear;
◆ retain your gaming history and use details of the products/game items you have previously purchased to make suggestions to you for other products/ game items which we believe you will also be interested in.
StreamHERO processes your Personal Data for marketing purposes based on legitimate interests and based on the relationship you entered with StreamHERO, its Platform and/or Services.
StreamHERO may send emails to you with regard to its website functionality or other messages which may also contain marketing materials related to StreamHERO Services you registered for or you showed interest in. The processing of your personal data for such marketing purposes would be based on a legitimate interest of StreamHERO.
You herewith further provide StreamHERO with your consent for the use of your personal data for marketing purposes which are not directly connected to the services you registered for or you showed interest in.
In any case of received marketing emails from StreamHERO, either based on legitimate interest of Dream Team or based on your consent, you as a data subject always have the right to withdraw from your consent and/or to unsubscribe from our marketing emails at any time. You may “opt out” of receiving marketing or promotional materials by following the instructions in our marketing emails or by e-mailing us at email@example.com to indicate your choice.
StreamHERO uses a variety of security measures to keep your Personal Data protected from unauthorised access or disclosure. StreamHERO has security measures in place that are fully compliant with the GDPR to protect the loss, misuse and alteration of the Personal Data under our control. We process your Personal Data based on the following principles:
Fairness and lawfulness: we process your Personal Data only after ensuring that the processing is based on your consent or other legal grounds for processing, and for a determined specific purpose;
Transparency: we process your Personal Data in a transparent manner, and only with your knowledge;
Purpose limitation: your Personal Data is processed within the purposes outlined above;
Data minimization: we only process your Personal Data to the extent that it is actually needed to achieve the processing purposes;
Accuracy: we ensure that your Personal Data is accurate and kept up to date;
Storage limitation: your Personal Data will be processed for the limited period of 5 years, if no other contractual obligations with you allow a longer time period;
Integrity and confidentiality: we secure your Personal Data with suitable organizational and technical measures (e.g., our system servers are protected by the leading firewalls; our secure server software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your Personal Data granted to us, so we believe that it cannot be read by third parties);
Accountability: we will be responsible for and be able to demonstrate compliance with the above-mentioned principles.
Only a limited number of StreamHERO’s functionaries who are responsible for the maintenance of the website and for customer relations have access to your Personal Data.
We use our best efforts not to disclose any Personal Data to third parties. Our website maintains a secure site, but you should know that computer use may be monitored by third parties such as network administrators, employers, internet providers, and operation system & internet browser vendors, and, thus, we cannot guarantee the security of information you post online. You disclose all information online at your own risk. Please remember that this website may be hosted outside your home country, and your email communications to us may be directed to a server that is hosted outside your home country. Communications over the Internet may not be secure.
StreamHERO will disclose your Personal Data to a third party only if you consented to such disclosure or such disclosure is required by the applicable law.
Subject to all applicable laws, StreamHERO may share any information (including your Personal Data and any StreamHERO data) about you:
◆ with the general public if you submit the respective content in a public forum, such as blog comments, social media posts, or other features of our Platform and Services that are viewable by the general public;
◆ with third parties with whom you choose to let us share information with, for example other applications or websites that integrate with our API, the Platform or Services, or those with an API or Service with which we integrate;
◆ with our subsidiaries and affiliated entities that provide the Services or conduct data processing on our behalf, or for data centralization purposes;
◆ with our vendors, consultants, marketing partners, and other service providers who need access to such information to carry out work on our behalf and are bound by confidentiality agreements;
◆ in response to a request for information by a competent authority if we believe disclosure is in accordance with, or is otherwise required by, any applicable law, regulation, or legal process;
◆ in connection with, or during negotiations of, any merger, sale of company assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company;
◆ in an aggregated and/or anonymized form which cannot reasonably be used to identify you;
◆ if there is a complaint, dispute or conflict;
◆ if it is required, in our sole discretion, by applicable law, regulation, ordinance,license, or operating agreement;
◆ if it is necessary, in our sole discretion, to protect the safety, rights, property, or security of StreamHERO, the Platform, or any third party; to detect, prevent or otherwise address fraud, security or technical issues; and/or to prevent or stop activity which StreamHERO, in our sole discretion, considers to be, or to pose a risk of being, illegal, unethical, or legally actionable;
◆ and if we otherwise notify you and you consent to the sharing.
If the GDPR is applicable for you, you may have at least the following data subject rights:
◆ the right to obtain any information about processed Personal Data;
◆ the right to access your Personal Data;
◆ the right to withdraw your consent for processing of your Personal Data;
◆ the right to correct and erase your Personal Data;
◆ the right to be aware of any correction or erasure of your Personal Data, restriction of processing, and recipients of your Personal Data;
◆ the right of data portability;
◆ the right not to be subject to a decision based solely on automated processing;
◆ the right to lodge a complaint with a competent data protection authority.
In addition, if you get access to our Platform via a third-party website, we cannot be responsible for the privacy policies and practices of the owners or operators of that third-party website and recommend that you check the policy of that third-party website and contact its owner or operator if you have any concerns or questions.
In case you reside or are located in a state on which a US-initiated embargo is imposed, or you are included in the list of specially designated nationals or persons unauthorized by the US Department of the Treasury, you declare that you shall not conduct business activity on the Platform or use Services for commercial purposes, or even administer or manage any Streamer Profile on the Platform. You also shall not use the Platform in case you are forbidden to receive software, products or services, developed or produced in the territory of the United States. The abovementioned restrictions refer to applicable law and in no case are to be deemed an act of discrimination.
Our Platform and Services are directed to the general public. We do not knowingly collect information from children under 16 years old or have any reasonable grounds for believing that children under the age of 16 are accessing our Platform or using our Services.
NOTICE TO PARENTS AND OTHER LEGAL GUARDIANS OF MINOR USERS:
In case you do not approve the use of our Platform and Services by the minor user, please contact and inform us immediately so that we can disable his or her access.
If you have questions about whether the Platform is appropriate for your child, please contact us under firstname.lastname@example.org.
A cookie is a piece of data stored locally on your computer, which contains information about your activities on the Internet. The information in a cookie does not contain any personally identifiable information you submit to the Platform.
Once you close your browser, our access to the cookie terminates. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To change your browser settings, you should go to your advanced preferences.
If you choose not to accept the cookies, this will not affect your access to the majority of information available on the Platform. However, you will not be able to make full use of our online Services and even log-in into your Account and use your Personal Data therefrom, but however you will be able to browse through the website and see public pages thereon.
A web beacon, also referred to as a clear gif or page tag, consists of code on the Platform that delivers a small graphic image from another website or third-party server. They may not be visible as the beacon is generally a 1x1 pixel that is often designed to blend into the background of a webpage.
We use web beacons, often in conjunction with cookies, to monitor the effectiveness of ad banners; and to gather general log, statistical, and referral information. We do not use beacons to store or link to Personal Data. We thus use beacons to understand certain actions that you took (such as a purchase), but not to identify you.
Please note, any interaction with the Platform may reveal your Internet protocol (IP) address. We may use your (IP) address to help diagnose problems with our Platform, to administer the Platform, or to gather demographic information about our Users. Your IP address may also be used to assist in the detection of fraud and we may pass this information to the legal bodies for that purpose.
Revision: April 25, 2021